At LiTMUS, we strive to deliver your order swiftly. Our shipping typically takes 1-3 working days, ensuring you receive your products quickly.

We primarily work with Roadbull, a reliable and reputable logistics provider, to bring your products to your doorstep.

We currently focus on domestic shipping, but we have exciting plans to expand internationally soon. Stay tuned for updates as we work towards offering global shipping options to serve customers worldwide.

For Singapore addresses, the shipping cost is $4.20 (inclusive of GST).

You can track your order's shipping progress through the Roadbull website or by accessing the order tracking feature in your LiTMUS account settings.

Once an order has been placed, we are unable to change the shipping address. We kindly ask that you double-check and finalize your delivery address before completing your purchase to ensure accurate and timely delivery. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team.

If your package is lost or damaged, we're here to assist you. Please contact us via email, our website chat service, or our support team so that we can assess the situation and provide you with the necessary support and guidance for service recovery. Your satisfaction is our top priority, and we'll work diligently to resolve any shipping issues you may encounter.

While we don't offer expedited shipping as a standard service, we're more than happy to assist you with special arrangements. If you have specific requirements or need your order to be expedited, please contact us, and we'll do our best to accommodate your request.

If you happen to miss the delivery of your package, don't worry. We will make another attempt to deliver it to you within the next 2 working days. However, please note that if the delivery is missed for a second time, new delivery charges may apply. Alternatively, during the ordering process, you have the option to select a drop-off location for your convenience. We want to ensure that you receive your package promptly, and we're here to assist you every step of the way.

Absolutely! At LiTMUS, we offer the option to request signature confirmation for your package. This ensures that your delivery is secure and only received by you. Our delivery driver will require customers to sign on to an app upon delivery, providing an extra layer of verification.